13 Lanark Square, London E14 9QD, UK

Aegon House

Flat 45
7th Floor
Elevator available
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LOCATION

13 Lanark Square, London E14 9QD, UK
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The 

closest 

bus stop

is 

Crossharbour Station (Stop AP
(2 min walking)

The 

closest 

tube station

is 

Canary Wharf
(17 min walking)

The 

closest 

grocery store

is 

Tesco Express
(1 min walking)

The 

closest 

restaurant

is 

Kyla's Cafe Bistro
(1 min walking)

Start 

your 

trip 

stress-free 

with 

private 

airport 

transfer 

by 

Welcome Pickups

that 

takes 

you 

straight 

to 

your 

rental! 

And 

for 

getting 

around 

London, 

you 

can 

download 

the 

app 

called  

City Mapper

,

 which 

is 

great 

tool 

that 

tells 

you 

the 

quickest 

routes 

around 

and 

their 

costs 

(bus, 

tube, 

taxi,

walking).

If 

you’re 

still 

planning 

your 

activities, 

be 

sure 

to 

check 

out 

Smarthost Adventures

it’s 

great 

place 

to 

start! 

And 

make 

sure 

to 

check 

out 

my 

Travel Guide

packed 

with 

everything 

you 

need 

for 

an 

unforgettable 

London 

trip!

We 

believe 

great 

stays 

go 

beyond 

comfort. 

Enjoy 

one 

month 

of 

ClassPass Wellness

our 

way 

of 

saying 

you’re 

truly 

welcome!

Whether 

you’re 

making 

one-off 

trip 

to 

London 

or 

you’re 

regular 

visitor, 

using 

an  

Oyster

travel 

smartcard 

is 

the 

easiest 

way 

to 

travel 

around 

the 

city’s 

public 

transport

network.

If 

you 

require 

an 

additional

/

alternative 

parking 

space

the 

best 

available 

options 

can 

be 

found 

on  

Parkopedia

.

Unfortunately, 

the 

property 

does 

not 

include 

designated 

parking 

spot. 

However, 

you 

can 

easily 

find 

the 

best 

available 

options 

on  

Parkopedia

.

CHECK-IN

Self-check-in is available anytime after 3 PM (GMT). Please contact the host to clarfiy the possibility of an early check-in. To access the property:

The Key is in a lockbox by the Dock

Unlock the lock box with code: 3792

Take the key and scramble the lockbox numbers

Enter and enjoy your stay!

LockBox

Code:

3792
Building Entrance
Access the Building
The Building
Elevator
Front Door

HOUSE MANUAL

Need help with something? All you need for a comfortable stay is right here. Click on a section of interest below to find all the important instructions and details.

Importnat Note

🔌 Please Switch Off Appliances

Please ensure that all appliances are switched off after use and after cleaning.

Before leaving the property, kindly double-check that devices such as the washing machine, oven, hob, iron, and other electrical items are turned off.

This helps prevent damage, reduces energy usage, and keeps the property safe.

🔧 Heating & Housekeeping Notes (Aegon House)

  • Thermostats in the kitchen and bathroom must never be turned off, as they control the underfloor heating.

  • Guests: Please avoid leaving the heating on high temperatures while away. Before leaving the property, set thermostats to 22°C.

  • Cleaners: Ensure thermostats are set to 22°C on checkout and verify that all appliances are in working order.

  • Please check and confirm the inventory after every stay, and report any missing or damaged items immediately for resolution.

 

🚫🪟 Important: Do Not Open the Bedroom Window

The bedroom window has a broken mechanism and must remain closed at all times.
Opening it may cause it to get stuck or remain open, resulting in cold drafts and requiring a handyman visit to close it again.

For your comfort and safety, please do not attempt to open this window.

If you notice it has been opened or is not closing properly, contact us immediately so we can assist.

Wall heater is in the bedroom, adjust it as shown on the video below. There is also an underfloor heating panel in every room, video tutorial is below.

How to regulate the underfloor heating thermostat
Adjust the heater
If there is no power/lighting in all flat or partially, please check if all the switches are switched on.

Fuse fox is located in the hallway cupboard.

Switches for major kitchen appliances are along the kitchen the wall

FuseBox
Switches

Network: 5CB7 Hyperoptic 1Gb Fibre 5 Ghz

Password: E7dgz9qG62qY

Troubleshooting: If you experience any issues with the Wi-Fi, please contact your host.

Wifi Router
Wifi details
Kichen Hood operation
How to operate the stove
Microwave
How to us ethe Oven
Washing machine doesn't have a drying option and located in the kitchen
Extra duvet and pillows
Iron
Desk
Hover
Garment dryer
Dehumidifier
Folding Table

There are different dials and regulators in the shower, be careful when using them

Shower
DIals

When staying long reservations, please water my beautiful plants, to keep the ambience always fresh

The is a rubbish chute for small items, located in the enclosed area, on the same floor, and a separate garbage area located in the yard (For large items). Video guides for both are below

Garbage Chute
Large waste Bin Area

Please 

be 

respectful 

of 

the 

neighbors 

and 

refrain 

from 

mentioning 

Airbnb. 

Additionally, 

please 

take 

moment 

to 

review 

the 

House Rules

 for 

important 

policies 

regarding 

your 

stay. 

Still 

have 

questions? 

Feel 

free 

to 

message 

me 

via 

the 

app 

or 

call 

my 

emergency 

phone 

line 

at 

+44 203868 8262

.

CHECK-OUT

Check-out must be completed by 11 AM (GMT) to allow sufficient time for cleaning and to prepare for the next guests. Please contact the host to clarfiy the possibility of a late check-out. If available, a late check-out incurs a fee of £30 per additional hour, with 1 PM being the latest possible check-out time.

Before leaving, please return the key to the lockbox and ensure the numbers are scrambled afterward. A FEE OF 100GBP WILL APPLY IF THE COMBINATION IS NOT RESET.

Kindly note that we are not responsible for any forgotten or lost items, and we cannot guarantee their retrieval.

It was a pleasure hosting you! Wishing you safe travels!